Your first steps with trakked
To give you a quick overview of the status of your installations, we use the four bars of our logo as sort of a traffic light system.
In the following illustration you can see the meaning of the individual areas:
Please review the setting under Notifications:
"Email notification of monitoring activity".
For our Uptime Monitoring we partnered with UptimeRobot. The check takes place every 5 minutes. If your website is down, we delay the message for another 5 minutes and only inform you if the site is still down after that additional delay. We do this to save you from unnecessary emails in case of short-term outages, such as those that can occasionally occur during nightly server restarts.
If you want to exclude these checks from your visitor statistics or need to explicitly allow the IP ranges of UptimeRobot, you can find the information here and here.
trakked is designed to help you fulfill maintenance contracts. It is not the declared goal of trakked to replace the Contao Manager. The Contao Manager is and will remain the primary tool for managing Contao setups. Accordingly, tasks like installing new extensions or updating Contao across minor versions (e.g. from 4.7 to 4.9) are only possible with the Contao Manager.
Furthermore, updates via trakked only work via the Composer Resolver Cloud. Private packages that require e.g. SSH access to the package source are therefore not supported.
trakked obtains security vulnerability information via the packagist.org API. Packagist, in turn, obtains this information from various sources (currently exclusively via FriendsOfPHP/security-advisories). It is therefore required that the affected packages (including Contao itself) report the security vulnerabilities accordingly. The security advisories are currently updated once a day. Only then can your installations be compared with the latest data.