Your first steps with trakked

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FAQ

What do the individual colors in the trakked logo mean?

To give you a quick overview of the status of your installations, we use the four bars of our logo as sort of a traffic light system.

In the following illustration you can see the meaning of the individual areas:

I do not receive emails when my website is down.

Please review the setting under Notifications:
"Email notification of monitoring activity".

How exactly does the Uptime Monitoring work?

For our Uptime Monitoring we partnered with UptimeRobot. The check takes place every 5 minutes. If your website is down, we delay the message for another 5 minutes and only inform you if the site is still down after that additional delay. We do this to save you from unnecessary emails in case of short-term outages, such as those that can occasionally occur during nightly server restarts.
If you want to exclude these checks from your visitor statistics or need to explicitly allow the IP ranges of UptimeRobot, you can find the information here and here.

How do Contao updates work with trakked?

trakked is designed to help you fulfill maintenance contracts. It is not the declared goal of trakked to replace the Contao Manager. The Contao Manager is and will remain the primary tool for managing Contao setups. Accordingly, tasks like installing new extensions or updating Contao across minor versions (e.g. from 4.7 to 4.9) are only possible with the Contao Manager.
Furthermore, updates via trakked only work via the Composer Resolver Cloud. Private packages that require e.g. SSH access to the package source are therefore not supported.

How and when does trakked check for security vulnerabilities?

trakked obtains security vulnerability information via the packagist.org API. Packagist, in turn, obtains this information from various sources (currently exclusively via FriendsOfPHP/security-advisories). It is therefore required that the affected packages (including Contao itself) report the security vulnerabilities accordingly. The security advisories are currently updated once a day. Only then can your installations be compared with the latest data.

Labels

As soon as you click, data is downloaded from YouTube and thus your IP address is submitted to their servers. For more information on data protection regarding our newsletter, please visit our privacy policy.

Security vulnerabilities

As soon as you click, data is downloaded from YouTube and thus your IP address is submitted to their servers. For more information on data protection regarding our newsletter, please visit our privacy policy.

Uptime monitoring

As soon as you click, data is downloaded from YouTube and thus your IP address is submitted to their servers. For more information on data protection regarding our newsletter, please visit our privacy policy.

Contao updates

As soon as you click, data is downloaded from YouTube and thus your IP address is submitted to their servers. For more information on data protection regarding our newsletter, please visit our privacy policy.

Displaying and filtering extensions

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